Marketing & Business Assistance
It's easy to get so wrapped up in the day to day challenges of running a business, that we all forget to take a look at the basics.
Can your potential customers find you?
Review how your customers will get to know you. Do you have a website, or do you need one, we can help if you do. Are you using Social Media, if not, why? Are you using a land phone line or a cell phone? Search for your business on-line and see if you can find yourself. If you have a tough time, will your potential customers be successful or become frustrated and move on?
Are you building a customer database?
When you earn a customer, don't lose them. At that very first transaction collect a mailing address and email address. Keep in touch often. Mail birthday cards, holiday cards, information about special events. Keep it professional and focused. Use both snail mail and email for variety. Don't over do it, more than weekly contact is too much.
Do you have consistent hours?
If you post an opening and closing time, stick to it. Customers expect you to be there when you say you will. Don't disappoint them, they may not come back.
Is your entry way welcoming and inviting?
Take a minute and walk through your front door, not the back door you always go in. Does your entry way invite customers to come in? Flower pots, lights, flags, are all inviting. Graffitti, trash, dirty windows, and old posters are not.
Are your windows fresh and clean?
Your window displays should be changed often and should show your current merchandise. Of course, the glass needs to be shiny clean so folks can see your display. If you need help learning how to put together effective window displays, just let us know. There are several pros downtown that would be happy to help.
Are you appealing to all of the senses of your shoppers?
That's pretty easy if you are a bakery or restaurant, but not so easy if you are a bookstore or antique store. Be sure your store smells fresh and appealing.
Do you need professional help?
That may sound like a loaded question, but it's not meant to be. Every business owner needs help along the way. Do you need to hire a bookkeeping firm? Are you going to hire a new employee and need help with interviewing or have human resource questions? Do you need to talk with a banker to review your business loan? There are a variety of needs and we have advocates from various firms that would be happy to sit down and speak with you. We'd be happy to make a recommendation.
Shop, Dine & Play in Old Town Pocatello
Old Town Pocatello, Inc.
420 N Main St
Pocatello, ID 83204
Tickets are now available for the 10th Annual Haunted History Walking Tours during October. Click here for details!
Portneuf Valley Farmers Market
Saturdays 9am to 1pm!
The Portneuf Valley Farmers Market is open for the summer! Enjoy local, fresh produce and more every Saturday from 9am to 1pm at the Old Town Pavilion!
Oktoberfest, Sept 29!
Oktoberfest at Portneuf Valley Brewing is coming! Save the date, Saturday September 29. Come celebrate ISU Homecoming and Oktoberfest together in one big evening featuring Gas, Food & Lodging, Kyd-J and Soul Full of Blues all on stage! Gates open at 4pm, music starts at 5pm. Sponsored by AvCenter Professional Aviation Services and the Southern Idaho Honda Dealers, this is a night you don’t want to miss!
Friday Art Walk October 5!
Old Town will be alive with crowds on October 5, as we host the October First Friday Art Walk. Don't miss this opportunity to view and experience art by local artists as well as regional and national artists. The walk includes over twenty businesses, restaurants and galleries, some with art on display, some with the artist on hand and some providing a live demonstration. Refreshments are always available. You may also find live music along the way. All local residents and visitors are welcome. There is no charge to attend monthly Art Walks.
Connect with us on Facebook and keep up with all the events, exciting shopping opportunities and all the great food at our collection of ethnic restaurants.